Schillinger, Dean

Sarkar U, Karter AJ, Liu JY, et al. Social disparities in internet patient portal use in diabetes: evidence that the digital divide extends beyond access. J Am Med Inform Assoc 2011; 18(3): 318-21.

Sarkar U, Karter AJ, Liu JY, et al. The literacy divide: health literacy and the use of an internet-based patient portal in an integrated health system-results from the diabetes study of northern California (DISTANCE). J Health Commun 2010;15 Suppl 2:183-96.

Sarkar U, Schillinger D, Lopez A, et al. Validation of self-reported health literacy questions among diverse English and Spanish-speaking populations. J Gen Intern Med 2011; 26(3): 265-71.

Handley MA, Schillinger D, Shiboski S. Quasi-experimental designs in practice-based research settings: design and implementation considerations. J Am Board Fam Med 2011; 24(5): 589-96.

Ratanawongsa N, Handley MA, Quan J, et al. Quasi-experimental trial of diabetes Self-Management Automated and Real-Time Telephonic Support (SMARTSteps) in a Medicaid managed care plan: study protocol. BMC Health Serv Res 2012 Jan 26;12:22.

Lyles CR, Schillinger D, Lopez A, et al. Safety events during an automated telephone self-management support intervention. J Diabetes Sci Technol 2013;7(3):596-601.

Ratanawongsa N, Handley MA, Sarkar U, et al. Diabetes health information technology innovation to improve quality of life for health plan members in urban safety net. J Ambul Care Manage 2014 Apr-Jun;37(2):127-37.

Quan J, Lee AK, Handley MA, et al. Automated telephone self-management support for diabetes in low-income health plan: a health care utilization and cost analysis. Popul Health Manag 2015;18(6):412–20. PMID: 26102298.

Handley MA, Quan J, Chao MT, et al. Use of complementary health approaches among diverse primary care patients with type 2 diabetes and association with Cardiometabolic outcomes: from the SF Bay Collaborative Research Network (SF Bay CRN). J Am Board Fam Med 2017 Sep-Oct;30(5):624-31. PMID: 28923815.

Ratanawongsa N, Quan J, Handley MA, et al. Language-concordant automated telephone queries to assess medication adherence in a diverse population: a cross-sectional analysis of convergent validity with pharmacy claims. BMC Health Serv Res 2018 Apr 6;18(1):254. PMID: 29625571.