Physician and nurse satisfaction with an Electronic Medical Record system

• HIT Description: Emergency Department Electronic Health Record (EHR) More info...
  
• Purpose of Study: measure emergency department clinicians' computer experience, satisfaction with, perception of and concerns about an EMR
  
• Years of study: 2002
  
• Study Design: cross-sectional
  
• Outcomes: impact on efficiency, utilization and costs
  

• Settings: Emergency department of a large urban teaching hospital� � ? Intervention: survey of physicians and nurses 3 months after implementation of the EMR
• Intervention: survey of physicians and nurses 3 months after implementation of the EHR
• Evaluation Method: survey
• Description: EHR includes triage, patient and orders and results tracking, bar-coded patient identification bands and labels, on-line documentation, order entry and results reporting, charge capture and document scanning
• Strategy: training performed by ED super-users and by the information systems training team. Workflow processes were adapted when necessary
• Changes in efficiency and productivity: physicians were less likely than nurses to believe that the EHR made them faster and were less likely than nurses to believe that the EHR would result in fewer laboratory tests. They also were less likely to believe that the EHR would result in greater confidentiality of patient information