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Effectiveness of a computer-supported refill reminder system

Authors

Baird TK, Broekemeier RL, Anderson MW

Journal

Am J Hosp Pharm

Publication Date

1984 Nov

Volume

Issue

Pages

2395-7

HIT Description: Electronic prescribing and patient decision support with reminders. More info...
Purpose of Study: Assess the effectiveness, benefits, and efficiency of a computerized refill reminder system.
Years of study: Not Available
Study Design: RCT
Outcomes: Impact on health care effectivness/quality, Impact on efficiency, utilization, costs

Summary:

Settings: The study was conducted at an urban outpatient pharmacy, and 324 patients participated in the study.
Intervention: A group of patients that received mailed reminders for prescription refills were compared to patients that did not receive a reminder.
Evaluation Method: Measures of patient compliance with refills for all medications or cardiovascular medications only, and costs of the reminder system.
Cost of HIT systems: The cost per day to generate the reminders was $14, after an initial investment of $200 for the development of the program.
Quality of Care and Patient Safety Outcome: In the reminder group 19.6% complied with all medications refills compared to 18.0% in the control group, not a significant difference between the groups. In the reminder group 39% complied with cardiovascular medications refills compared to 14% in the control group, a significant difference between the groups.

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