A National Web Conference on Practical Models to Improve Patient-Clinician Communication Using Health IT

Overall Purpose:

Through multiple mechanisms, including the judgment of the continuing education (CE) planning group, the Agency for Healthcare Research and Quality (AHRQ) has identified a gap in a health care/public health practitioner's competency within the health IT environment. This series of Webinars is designed to increase practitioners' competencies to improve health care decisionmaking, support patient-centered care, and improve the quality and safety of medication management. This Webinar will identify ways health IT can be used to support the delivery of patient-centered care by supporting more effective patient-clinician communication within the medical encounter. The projects presented will discuss how these approaches impact care delivery including preventive care, cancer survivorship planning, and medication management.

Learning Objectives:

1. Describe how use of an interactive voice response system can impact patient-clinician communication in pediatric care settings.
2. Discuss how use of a low literacy multimedia information system can enhance the quality of communication between cancer patients and their providers.
3. Identify health IT strategies that impact medication management through enhanced patient-clinician communication

Event Materials:

• Presentation Slides (PDF, 10 MB) 
• Recording of the Presentation (WMV, 76 MB)

CME/CNE credits were approved for those who attended the live event of this Web conference only. The online evaluation system will be open to submit evaluations for those who attended until 01/11/13. If you have any questions about obtaining CME/CNE credit for this webinar, please contact Jennifer Webb at jrwebb@rti.org.