Using incident reports to assess communication failures and patient outcomes.

Citation:
Umberfield E, Ghaferi AA, Krein SL, Manojlovich M. Using Incident Reports to Assess Communication Failures and Patient Outcomes. Jt Comm J Qual Patient Saf. 2019 Jun;45(6):406-413. doi: 10.1016/j.jcjq.2019.02.006. Epub 2019 Mar 29. PMID: 30935883.
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