| Week 5 Pre-launch |
TECH ASSESSMENT | PROCESS ASSESSMENT |
| » Determine if baseline specifications are met | » Identify current Rx writing
access and processes » Identify demographic data fields of interest for extract » Define training approach » Schedule data extract webex dates (2) and training date » Collect registration forms |
|
| DELIVERABLES | DELIVERABLES | |
| » Prepare and provide IT needs summary | » Inform IM that PA is complete; IM will update
scorecard » Provide to IM: -process assessment summary -completed registration forms |
|
| Weeks 4 to 1 Pre-launch |
DATA CONVERSION | IT INSTALL |
| »
Contact practice to select/confirm webex date » Determine practice’s access to data prior to webex » Coordinate needed staff for webex, if obtaining data directly from practice » Register practice and providers |
» Install hardware and/or
software identified on approved PO » Provide to practice: - warranty information - virus protection information - system information - wireless and other passwords |
|
| DELIVERABLES | DELIVERABLES | |
| » Advise
IM: - agreed upon webex or data acquisition date - method of accessing data (through practice or PMS) - availability of desired fields - any unusual needs, costs, complications in data conversion » Provide data design document to practice, cc’ing IM » Provide error log of missing records » Complete data conversion within 2 business days of webex date |
» Advise IM of scheduled install
prior to install date » Provide practice wireless password to IM » Obtain practice signature on inventory of installed items, identifying install location for each item (e.g., front desk, physician’s office) » Advise IM when install is complete |
|
| Launch Day | TRAINER | |
| »
Perform pre-training checklist items » Train practice members » Have practice complete “pre-training survey” » Provide application manual to practice |
||
| DELIVERABLES | ||
| » Provide feedback on training to implementation team | ||
| Post-Launch | TRAINER or IM | |
| » Provide
onsite support to practice following training (1-3 days) » Make daily support calls for first week » Make weekly support calls for next 3 weeks » Maintain log of trouble ticket items, enhancement requests |
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