Below is a collection of peer-reviewed resources on Workflow Analysis. These resources were selected and reviewed by experts in Workflow Analysis, and they represent the best known evidence on the benefits, challenges, and best practices associated with Workflow Analysis use in transforming health care.
Summaries of each item are provided in addition to a link for users to access the full resource. Where possible the National Resource Center has attempted to select resources that are freely available in the public domain. However, some of the articles may require individual or institutional access.
1.
The Impact of Electronic Health Records on Time Efficiency of Physicians and Nurses: A Systematic Review
Author(s): Poissant L, Pereira J, Tamblyn R, Kawasumi Y
Source: Journal of the American Medical Informatics Assocation (JAMIA). 2005 Sep-Oct;12(5):505-516 Epub 2005 May 19.
Summary: This systematic review examined the impact of electronic health records (EHRs) on documentation time of physicians and nurses. Twenty-three papers met our inclusion criteria; five were randomized controlled trials, six were posttest control studies, and 12 were one-group pretest-posttest designs. The use of bedside terminals and central station desktops saved nurses, respectively, 24.5% and 23.5% of their overall time spent documenting during a shift. Using bedside or point-of-care systems increased documentation time of physicians by 17.5%. In comparison, the use of central station desktops for computerized provider order entry (CPOE) was found to be inefficient, increasing the work time from 98.1% to 328.6% of physician's time per working shift. Studies conducting their evaluation process relatively soon after implementation of the EHR tended to demonstrate a reduction in documentation time; studies with a longer interval between implementation and the evaluation process observed an increase in time. This review highlighted that a goal of decreased documentation time in an EHR project is not likely to be realized.
2.
Primary Care Physician Time Utilization Before and After Implementation of an Electronic Health Record: A Time-motion Study
Author(s): Pizziferri L, Kittler AF, Volk LA, Honour MM, Gupta S, Wang S, Wang T, Lippincott M, Li Q, Bates DW
Source: Journal of Biomedical Informatics. 2005 Jun;38(3):176-188 Epub 2004 Dec 14.
Summary: Despite benefits associated with the use of electronic health records (EHRs), one major barrier to adoption is the concern that EHRs may take longer for physicians to use than paper-based systems. To address this issue, we performed a time-motion study in five primary care clinics. Twenty physicians were observed and specific activities were timed during a clinic session before and after EHR implementation. Post-implementation, the adjusted mean overall time spent per patient during clinic sessions decreased by 0.5 min (p=0.86; 95% confidence interval [-5.05, 6.04]) from a pre-intervention adjusted average of 27.55 min (SE=2.1) to a post-intervention adjusted average of 27.05 min (SE=1.6). A majority of survey respondents believed EHR use results in quality improvement, yet only 29% reported that EHR documentation takes the same amount of time or less compared to the paper-based system. While the EHR did not require more time for physicians during a clinic session, further studies should assess the EHR's potential impact on non-clinic time.