System implementation covers a broad spectrum of activities from a detailed workflow analysis to the formal go-live of the new system. During system implementation, organizations may refine the initial workflow analysis that had been completed as part of the requirements analysis phase. With the aid of the vendor, they may also start mapping out the proposed new workflow.
The system implementation phase requires the vendor to play a very prominent role. In addition to the workflow analysis, full system testing is completed during this phase. Other key activities that would occur include piloting of the new system, formal go-live and the immediate post implementation period during which any application issues are resolved.
Developed by the Health Resources and Services Administration as a resource for health centers and other safety net and ambulatory care providers who are seeking to implement health IT.
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